Jobs Description of Medical Secretary

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Medical Secretary Jobs - Performs secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties Medical Secretary may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Medical Secretary career is part of the Health Science cluster Health Informatics.

A person in Medical Secretary career:

  • Answers telephones and directs calls to appropriate staff.
  • Schedules and confirms patient diagnostic appointments, surgeries, or medical consultations.
  • Operates office equipment, such as voice mail messaging systems, and uses word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Maintains medical records, technical library, or correspondence files.
  • Compiles and records medical charts, reports, or correspondence, using typewriter or personal computer.
  • Greets visitors, determines purpose of visit, and directs them to appropriate staff.
  • Receives and routes messages or documents, such as laboratory results, to appropriate staff.
  • Transmits correspondence or medical records by mail, e-mail, or fax.
  • Performs various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Interviews patients to complete documents, case histories, or forms, such as intake or insurance forms.

People who do medical secretary job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Exposed to disease and infections more than once a month through work such as patient care, laboratory work, and sanitation control
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in Medical Secretary career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Specialty and Similar Medical Secretary Careers

Careers that are more detailed or close to Medical Secretary career:
  • Dental Office Administrative Assistant - Performs administrative duties in a dental office.
  • Health Information Coder - Gathers information from each patient record for coding under a special system used by hospitals and doctors' offices.
  • Medical Administrative Assistant - Provides administrative assistance to trained medical staff where basic medical terminology, billing and coding, handing electronic medical records, HIPAA requirements as well as general customer service is needed.
  • Medical Records Clerk - Compiles, verifies, types, and files medical records of hospital or other health care facility.
  • Medical Terminologist - Has training in the vocabulary related to the anatomy of the human body and the diseases that affect various organ systems.
  • Patient Services Representative - Helps patients understand the health services, procedures and policies available to them.

Transferable Skills

Here's a list of skills used in this career that are also used in other careers.
High level of skill required

  • Operating word processors

Medium level of skill required

  • Answering business telephone inquiries
  • Answering questions about bills and charges
  • Collecting and recording medical information
  • Compiling and recording office and business records
  • Developing and using computerized medical records
  • Operating office machines
  • Preparing and organizing verbal records
  • Working as a member of an office support team

Workplace Medical Secretary Skills

Workplace skills are practiced activities that help people become successful in all kinds of careers. Here's a list of the workplace skills that are used in Medical Secretary career.
Medium level of skill required
  • Complex problem solving
  • Coordination
  • Service orientation
  • Social perceptiveness
  • Time management